Monday, January 25, 2010

Seven Reasons Why Google Should Stay in China

 vs. 


There has been a lot of discussion recently regarding Google and its future strategies in China. The genesis for this debate was the recent admission by Google that its systems were recently hacked in an attempt to gain access to the gmail accounts of certain Chinese human rights activists and the possible theft of intellectual property. In response, Google has stated that they will no longer censor their Google.cn website. For those that are unaware, Google.cn is the local Chinese-language site of Google and is generally regarded as the second most popular search site in China behind Baidu.


While I appreciate the moral debate associated with Google's actions, I disagree with their decision to possibly leave China or change their policies regarding search censorship. I do not make this decision lightly, and I certainly understand why many will disagree, but I also firmly believe that Google's decision is short-sighted (at best) and possibly counter-productive (at worst).  


I have outlined below the seven reasons (in no particular order) why I believe that Google should stay in China below. As always, I appreciate my readers opinions and comments.


Seven Reasons Why Google should stay in China


# 1: "Don't Be Evil" is Not A Business Model (aka Your Shareholders Have Expectations Too): Last I checked, Google was a publicly traded, for-profit, shareholder owned corporation. While Google makes great products, and is generally beloved by its users, and has become an inconic brand, Google's purpose in life is to make money for its shareholders...not spread goodness and cheer around the world. Leaving what will soon be the world's largest Internet-user market because of a new-found sense of morality is not a reason for such a radical shift to business strategy. If I was a share holder, I would be asking big questions as to why such a well-known policy matter (search censorship in China) suddenly over road a major international business plan.


#2: Google Knew the Rules When They First Went to China: Nothing has changed since Google first entered China in 2006. For a world-wide phenomenon, I find it hard to believe that Google thought that the Chinese would treat them differently.  And if they did, that is perhaps the most naive thing I have ever heard.


For that matter Google, please stop couching the implementation of bad security policies and practices in your China operations as the excuse that is "driving" you out of China. Allowing penetration of your systems is a failure of security. The fact that they were under attack should not have been a surprise. Seriously, did you think that the Chinese wouldn't try to spy on you and penetrate your systems? At least 20 other companies were also attacked as part of the same effort. 


In case you were wondering, if you Google "China spying on us" you get 1,870,000 hits.


# 3: Some Open Internet in China is Better than None: If Google wants to do some good in the world, providing even a partially censored Internet in China is a very good thing. The fact that the Internet in China is heavily fire walled and restricted is no surprise to anyone. The fact that China market-leader Baidu willingly restricts Internet search to remove terms such as Falun Gong is equally not surprising. That being said, the Internet is a big place and there are still millions of web pages that remain accessible to the average Chinese citizen only via Google. Even censored, Google.cn still provides a great service to the average citizens in China...and that fact alone says Google.cn should stay in operation. 


(Note: For more information on how the Internet in China is censored, check out this Wikipedia page.)


# 4: Google, You Made Your Point Already (In Fact, Maybe Too Much of One) The press around Google leaving China has certainly been global, but now it is time to ratchet it back. While the Western World gets the moral issues associated with this topic, further embarrassing the Chinese leadership on this topic is counter-productive. In fact, the implications of continuing to push the way you have may be more damaging in the long run to a broad swath of companies and industries that want to operate in China.


Now is the time to back off a little bit and come to a resolution that makes sense for both parties. In fact, you might even be able to get some agreement with the government that allows for you to maintain your Do-No-Evil position with the Chinese Government's interests.


#5: You Don't Get to Score if You Don't Play in the Game: Pardon the bad metaphor, but simply put, if Google is not in China, then Google doesn't get to discuss Chinese censorship and policies. We all know that Google is a very influential player in the Internet (in addition to search, advertising, etc.), but that influence is based on participation and market share. One thing that is very true about operating in China is that public officials are sensitive to world opinion and the "face" that China portrays to its neighbors, friends, enemies, and competitors. 


Why cede the position of influence from the largest Internet market in the world? Sure, if Google leaves they will be applauded for their moral position by various members of the blogosphere, but they will also instantly become a non-player regarding Internet policy matters in this part of the world.  Doubt me? How influential is Yahoo on this matter? Not a whole lot given that they left China years ago.


# 6: Where Does it End?: Let's be honest...every nation on Earth has its own interest, policies, and approaches to the Internet and accessibility. While nations like North Korea, Sudan, Iran, and Saudi Arabia are particularly restrictive, even here in the US, our government has acted to restrict Internet access, content, etc. If Google leaves China for a difference in moral opinion, why should it stay in so many other nations? In fact, if I am a country that has a restrictive Internet policy, I now know how to push Google around. Simply require them to restrict a few search items and then dare them to complain. What kind of items? Could be anything? And if Google doesn't like it, they can leave.


# 7: Search is Not, and Never Has Been, A Moral Issue: Google, stop wrapping the issue of search into terms usually associated with conflicts between Good vs. Evil. Search is a tool, only as good as the algorithm that supports it and the results that it provides. We all live most our lives quite well without using search to make our decisions. I don't need Google to know right from wrong, much less to know that it is wrong to steal. Associating the Chinese Government's restrictions on search at the same level as the challenges of living under an autocratic regime is ludicrous. 


And besides, what is the difference between not making a search result available (as in China) vs. only making a result available on page 300 of the search results? What's the difference among having a company pay for a search result to appear high on a list vs. never showing it at all? For that matter, who decides what exactly is click-fraud? Or even how does the Google search algorithm work and how does it prioritize results? I know there is a lot of grey in these questions, but there is no such thing as search purity and philosophically, I doubt the Chinese see much of a difference.


In China, we call manipulating search results to be censorship. In the US, we call it advertising. The fact it is, both are manipulations of a given set of data to serve a specific purpose.  Search, of all things, is not an either / or issue, so why are we trying to make search to be such a thing?  






Full Disclosure Statement: This blog was originally written on Google Docs and has been posted using a Google-owned Blogging tool that contains Google-supplied Ads.

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